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Consultation has concluded
Consultation now closed - thank you all for your invaluable feedback. We will continue to update you as this project progresses
As a Gentoo tenant, we understand that there are a number of reasons you may want to contact us throughout your tenancy. Whether it's to make a payment, report a repair or a general enquiry.
When you choose to call us, we acknowledge there are times when you may wait longer than usual to speak to someone, or that you may not speak to the best person to assist you straight away. That's why we are reviewing our existing telephone systems and pre-recorded messages, to identify improvements and make this a better experience for our tenants.
Please complete the short survey below to tell us what you think of our current system and any ideas you may have for improvement.
Consultation now closed - thank you all for your invaluable feedback. We will continue to update you as this project progresses
As a Gentoo tenant, we understand that there are a number of reasons you may want to contact us throughout your tenancy. Whether it's to make a payment, report a repair or a general enquiry.
When you choose to call us, we acknowledge there are times when you may wait longer than usual to speak to someone, or that you may not speak to the best person to assist you straight away. That's why we are reviewing our existing telephone systems and pre-recorded messages, to identify improvements and make this a better experience for our tenants.
Please complete the short survey below to tell us what you think of our current system and any ideas you may have for improvement.
