Voicescape - New Text Messaging Platform

We've updated the text messages we send to customer about rent payments and account updates. These messages are designed to be clear, helpful and supportive especially if you're facing difficulties.

Before we start using them, we'd like to hear from you.

Please take a few minitues to read through a selection of the messages attached and let us know:

• Are they easy to understand?
• Does the tone feel right?
• Is there anything you'd change?

Your feedback will help us make sure our messages are respectful, clear and useful for everyone.