Complaints Standard

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Consultation has concluded

Thank you so much to those customers who provided feedback around the Complaints Standard. 

We have attached the finalised standard as well as a document demonstrating how we have used your feedback. 

Thank you so much to those customers who provided feedback around the Complaints Standard. 

We have attached the finalised standard as well as a document demonstrating how we have used your feedback. 

  • CLOSED: This survey has concluded.
    Consultation has concluded
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