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At Gentoo, we want to make it easy for customers to tell us when something goes wrong. Complaints help us learn and improve the services we provide. That’s why we’ve created a Complaints Standard — a guide that explains how you can make a complaint, what you can expect from us, and how we’ll put things right.
We want to make sure this standard works for everyone.
We’d really appreciate it if you could take a few minutes to review the Complaints Standard and share your feedback using the link below:
This is our final standard for consultation. Over the next couple of weeks, we’ll be reviewing the feedback from the 200+ responses we’ve already received. We’ll also report back on the changes we’ve made based on your comments.
Thank you for helping us get it right.
At Gentoo, we want to make it easy for customers to tell us when something goes wrong. Complaints help us learn and improve the services we provide. That’s why we’ve created a Complaints Standard — a guide that explains how you can make a complaint, what you can expect from us, and how we’ll put things right.
We want to make sure this standard works for everyone.
We’d really appreciate it if you could take a few minutes to review the Complaints Standard and share your feedback using the link below:
This is our final standard for consultation. Over the next couple of weeks, we’ll be reviewing the feedback from the 200+ responses we’ve already received. We’ll also report back on the changes we’ve made based on your comments.
Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
this is an upcoming stage for Complaints Standard
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.
