Customer Annual Report

📝 Help Shape Our Next Customer Annual Report

Last year, we asked customers what they wanted to see in our Customer Annual Report – and we listened.
Your feedback helped us include the topics that matter most, like how we spend your rent, updates on repairs, and how we respond to complaints and customer feedback.

Now we’re starting work on the 2024–25 report, and we want your views again.

We want to make sure the next report reflects what you want to know. Whether it’s more real-life stories, clearer facts and figures, or updates on what we’ve improved – this is your chance to tell us.

💬 Please take a few minutes to complete this short survey.

Your feedback will directly shape the content, style and focus of our next Customer Annual Report.

Thank you for having your say.