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Consultation has concluded
We are currently reviewing the feedback you have provided and will post an update as to the changes we have made as a result of your feedback.
At Gentoo, your safety and wellbeing are our top priority. We're inviting you to take part in a consultation on our updated Customer Safety Standard, which outlines the steps we take to ensure every home we manage is safe, secure, and compliant with current regulations.
This standard covers a wide range of safety measures, including:
Annual gas and electrical checks
Fire safety and carbon monoxide protection
Asbestos and radon management
Water hygiene and lift maintenance
Damp and mould response
Compliance with Awaab’s Law
Pest control, flooding support, and balcony safety
By reviewing this document and sharing your feedback, you’ll help us make sure our approach reflects your needs and expectations. Your input will shape how we continue to protect your home and wellbeing.
We are currently reviewing the feedback you have provided and will post an update as to the changes we have made as a result of your feedback.
At Gentoo, your safety and wellbeing are our top priority. We're inviting you to take part in a consultation on our updated Customer Safety Standard, which outlines the steps we take to ensure every home we manage is safe, secure, and compliant with current regulations.
This standard covers a wide range of safety measures, including:
Annual gas and electrical checks
Fire safety and carbon monoxide protection
Asbestos and radon management
Water hygiene and lift maintenance
Damp and mould response
Compliance with Awaab’s Law
Pest control, flooding support, and balcony safety
By reviewing this document and sharing your feedback, you’ll help us make sure our approach reflects your needs and expectations. Your input will shape how we continue to protect your home and wellbeing.
Share Customer Safety Survey on FacebookShare Customer Safety Survey on TwitterShare Customer Safety Survey on LinkedinEmail Customer Safety Survey link
Customer Safety Standard is currently at this stage
Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
this is an upcoming stage for Customer Safety Standard
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.
